General Troubleshooting
Symptom |
Cause |
Remedy |
LEDs don’t turn on |
Battery charge too low |
Leave robot in sun or charge via USB port |
Robot turns away from big weeds |
Tall plants aren’t recognized as weeds |
Remove tall weeds manually |
Small weeds aren’t cut |
Weeds too short to be sensed |
Wait, weeds will be cut when they grow and trigger the sensor |
Robot doesn’t cover the whole garden |
Vegetation is too dense |
Reposition leaves to give Tertill a clear path. Raise leaves so Tertill can run under leaves. |
Robot doesn’t start automatically |
1) Extended cloudy period 2) Robot is in Hold mode |
1) Wait for sun or charge via USB 2) Press and release power button to enter patrol mode |
Robot gets stuck |
Garden contains a terrain trap |
Eliminate ruts, holes, or rocks that can trap Tertill |
Robot patrols but weeds are growing |
1) Whacker string too short 2) Garden is large |
1) Replace string 2) Use supplemental USB charging so robot runs longer |
Robot won’t respond to button press or button hold |
Transient event caused robot to enter hardware safe mode |
Attach powered USB cable to return robot to a responsive mode |